24/7 Emergency Restoration  |  Call 778-960-6263  |  info@tcrestore.ca
24/7 Emergency Water Damage Service

Water Damage Restoration
in Vancouver

Burst pipe, overflowing appliance, sewer backup or a leak you’ve only just found? We remove the water, dry the structure, help prevent mould and rebuild what was damaged.

☎ Call 778-960-6263Request Service
Emergency? Call Now778-960-6263

Answered 24 hours a day, 7 days a week.

  • Flooding & burst pipes
  • Fire & smoke damage
  • Mould problems
  • Sewer backups
Call 778-960-6263or email info@tcrestore.ca
24/7 Emergency LineRestoration + Rebuild, One TeamInsurance Claim HelpResidential & Commercial
First Steps

Water Damage? What to Do Right Now

Simple steps to protect your family, your property and your claim while help is on the way.

✓ What to Do

  • If it is safe, shut off the main water valve
  • Turn off power to wet areas at the breaker panel
  • Call us at 778-960-6263
  • Move valuables and small furniture to a dry spot
  • Take photos and video for your insurance
  • Keep children and pets away from wet areas

✗ What Not to Do

  • Don’t use a household vacuum on standing water
  • Don’t touch outlets or switches in wet areas
  • Don’t leave wet carpet or drywall to “dry on its own”
  • Don’t run the furnace or HVAC until it’s been checked
  • Don’t tear out materials without protective gear
Step by Step

From Wet to Restored

Technician checking a damaged wall1

Inspect

We find the source, check how far the moisture has travelled and document the damage.

Water pouring from a pipe2

Extract

Standing water is pumped and vacuumed out as quickly as possible to limit the damage.

Fan drying a room3

Dry & Dehumidify

Air movers and dehumidifiers dry the structure, and we monitor moisture until it is back to normal.

Gloved hands cleaning a surface4

Clean & Sanitize

Affected surfaces are cleaned and treated to help prevent mould and odours.

Room being rebuilt with new wood framing5

Repair & Rebuild

Our construction team replaces drywall, flooring and trim to finish the job.

Know the Signs

Signs of Water Damage

  • Stains or discolouration on ceilings and walls
  • Musty or damp smells
  • Peeling paint or bubbling wallpaper
  • Warped, soft or lifting floors
  • Damp carpet or baseboards
  • Visible mould or mildew
  • Dripping sounds behind walls
  • A water bill that suddenly jumps
Common Causes

What Causes It

  • Burst or leaking pipes
  • Washer, dishwasher or water heater failures
  • Leaking roofs, windows and gutters during heavy rain
  • Basement flooding and sewer backups
  • Toilet, tub and sink overflows
  • Foundation seepage
Our Process

How We Restore Your Property

A clear, step-by-step approach from first call to final walkthrough.

Inspect & Assess

We find the source, map the moisture and document everything.

Extract Water

We pump and vacuum out standing water.

Dry & Dehumidify

Air movers and dehumidifiers dry the structure while we monitor moisture.

Clean & Sanitize

Affected areas are cleaned and treated to help prevent mould.

Repair & Rebuild

We replace drywall, flooring, insulation and trim as needed.

Water Damage Restoration
What’s Included

Our Water Damage Restoration Services

  • Emergency water extraction
  • Structural drying and dehumidification
  • Moisture detection and monitoring
  • Removal of damaged drywall, flooring and insulation
  • Cleaning, sanitizing and odour control
  • Contents moving and protection
  • Repairs and full rebuild
  • Documentation for your insurance claim

Call 778-960-6263
Why TotalCare

Why Choose Us

What you can expect when you call us.

24/7 Emergency Line

Call 778-960-6263 any time, day or night, weekends and holidays included.

One Team, Start to Finish

We handle the cleanup and the rebuild, so you aren’t juggling multiple contractors.

Insurance Claim Help

Photos, notes, a clear scope and estimate, and communication with your adjuster with your permission.

Local to Vancouver

Based on Fraser Street and serving communities across the Lower Mainland.

Clear Communication

You’ll know what we’re doing, why, and what comes next.

Residential & Commercial

Houses, condos, rentals, offices and shops.

You focus on your family or business. We’ll document the damage and help keep your claim moving.
INSURANCE HELP
Insurance Claims

Help With Your Insurance Claim

We photograph and document the damage, prepare a detailed scope of work and estimate, and can speak with your adjuster on your behalf, with your permission. Coverage decisions are made by your insurer.

Talk to Us
FAQ

Frequently Asked Questions

What should I do right after water damage?

If it’s safe, shut off the water, turn off power to wet areas, move valuables, take photos and call us at 778-960-6263.

How long does drying take?

It depends on how much water there was, what materials got wet and how long they stayed wet. We monitor moisture until readings show the structure is dry.

Can you help with my insurance claim?

Yes. We document the damage, prepare a scope of work and estimate, and can speak with your adjuster with your permission. Your insurer decides what is covered.

Can you prevent mould after a leak?

Fast drying and proper cleaning are the best ways to reduce the risk of mould. If mould has already started, we can remediate it.

Do you handle repairs too?

Yes. Our construction team handles the rebuild once everything is dry.

Need Water Damage Restoration Now?

Call our 24/7 line or email info@tcrestore.ca.

Call 778-960-6263
CALL 24/7 · 778-960-6263