24/7 Emergency Restoration  |  Call 778-960-6263  |  info@tcrestore.ca
24/7 Emergency Response · Vancouver & Lower Mainland

Water, Fire or Mould Damage?
We’ll Take It From Here.

From the first call to the final coat of paint, TotalCare cleans up, dries out and rebuilds your home or business, and helps you through the insurance claim.

☎ Call 778-960-6263Request Service
24/7 Emergency LineRestoration + Rebuild, One TeamInsurance Claim HelpResidential & Commercial
Emergency? Call Now778-960-6263

Answered 24 hours a day, 7 days a week.

  • Flooding & burst pipes
  • Fire & smoke damage
  • Mould problems
  • Sewer backups
Call 778-960-6263or email info@tcrestore.ca

Care in Every Step

TotalCare Restoration & Construction was built on a simple idea: when your property is damaged, you deserve a team that treats it like their own. We respond quickly, explain every step, and stay with you from the first call through the final rebuild.


About Us
24/7 Emergency ResponseSomeone answers whenever damage happens.
Insurance Claim HelpDocumentation, scope and estimate for your adjuster.
Restoration + RebuildOne team from first call to final walkthrough.

We Handle It All.

Restoration and construction under one roof, for residential and commercial properties.

Water-damaged ceiling with exposed beams

Water Damage

Burst pipe, flooded basement or a slow leak behind the wall: we extract the water, dry the structure and help stop mould before it starts.

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Fire-damaged room interior

Fire & Smoke

After a fire, we secure the property, clear soot and smoke residue, tackle lingering odours and get the space ready to rebuild.

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Black mould growing on a white wall

Mould

Mould spreads quietly. We contain the area, safely remove affected materials and fix the moisture problem behind it.

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Room being rebuilt with new wood framing

Rebuild

Our construction team takes over where cleanup ends, so one company carries your project from emergency call to final walkthrough.

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Water Damage & Flooding

How We Handle Water Damage, Step by Step

Water spreads fast and soaks into drywall, flooring and framing. Here’s how we bring a wet property back to normal.

Technician checking a damaged wall1

Inspect

We find the source, check how far the moisture has travelled and document the damage.

Water pouring from a pipe2

Extract

Standing water is pumped and vacuumed out as quickly as possible to limit the damage.

Fan drying a room3

Dry & Dehumidify

Air movers and dehumidifiers dry the structure, and we monitor moisture until it is back to normal.

Gloved hands cleaning a surface4

Clean & Sanitize

Affected surfaces are cleaned and treated to help prevent mould and odours.

Room being rebuilt with new wood framing5

Repair & Rebuild

Our construction team replaces drywall, flooring and trim to finish the job.

Water Damage Restoration
Water-stained ceiling with peeling paint
Be Prepared

Water Damage? What to Do Right Now

The first hour matters. These simple steps help protect your family, your property and your insurance claim while help is on the way.

✓ What to Do

  • If it is safe, shut off the main water valve
  • Turn off power to wet areas at the breaker panel
  • Call us at 778-960-6263
  • Move valuables and small furniture to a dry spot
  • Take photos and video for your insurance
  • Keep children and pets away from wet areas

✗ What Not to Do

  • Don’t use a household vacuum on standing water
  • Don’t touch outlets or switches in wet areas
  • Don’t leave wet carpet or drywall to “dry on its own”
  • Don’t run the furnace or HVAC until it’s been checked
  • Don’t tear out materials without protective gear
From the first phone call to the last coat of paint, our goal is the same: get you back home, and back to normal, with as little stress as possible.
OUR PROMISE
Insurance Claims

We Help You Through the Claim.

Insurance paperwork is the last thing you want to deal with after a loss. We document the damage, prepare a clear scope and estimate, and can communicate with your adjuster on your behalf, with your permission.

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Service Area

Proudly Serving the Lower Mainland

Based on Fraser Street in Vancouver and working across the region, including:

VancouverBurnabyRichmondSurreyNew WestminsterCoquitlamPort CoquitlamPort MoodyNorth VancouverWest VancouverDeltaLangleyMaple RidgeWhite Rock
FAQs

Questions? We’ve Got Answers.

The things people ask us most often.

What should I do right after water damage?

If it is safe, shut off the water source and turn off power to affected areas. Move valuables away from the water, avoid using household vacuums on standing water, and call us as soon as you can.

Are you really available 24/7?

Yes. Call 778-960-6263 any time, including nights, weekends and holidays.

Can you help with my insurance claim?

Yes. We document the damage, prepare a scope of work and estimate, and can speak with your adjuster with your permission. Coverage decisions are made by your insurer.

Do you handle repairs as well as cleanup?

Yes. As a restoration and construction company we look after everything from mitigation to the final rebuild.

Which areas do you serve?

Vancouver and communities across the Lower Mainland, including Burnaby, Richmond, Surrey, the Tri-Cities and the North Shore.

Need More Info?

Find our address, map and answers to common questions, or call us any time.

Get in Touch

Report a Loss

Water, fire or mould damage happening right now? Call us and we’ll get moving.

Call 778-960-6263
CALL 24/7 · 778-960-6263